Terms of Service

Effective October 22, 2026

These Terms of Service ("Terms") apply to text messages (SMS) sent by AXVOR ("AXVOR," "we," "us") to users of the AXVOR portal at portal.axvor.io. The SMS Terms & Conditions are in sections 1 to 7. By checking a text message consent box in your portal profile, you agree to these Terms and to our Privacy Policy.

1. The SMS program

AXVOR sends text messages only to portal users who have chosen to receive them. There are two types, and you choose each one separately:

• Two-Factor Authentication (2FA) text messages: one-time verification codes used to confirm your identity when you sign in to or use the AXVOR portal.
• Application Notifications: text messages about activity in the AXVOR portal and its applications that is relevant to your account.

These messages are not marketing or promotional messages. AXVOR does not use this program to advertise or sell anything.

Messages are sent through Azure Communication Services, a Microsoft cloud messaging platform, and are delivered by wireless carriers.

2. How you opt in

You opt in yourself, in the AXVOR portal:

1. Sign in to the AXVOR portal and open Manage your account, then Profile.
2. Enter your mobile phone number in the Phone number field.
3. Check one or both of the consent boxes. Both boxes start unchecked, and you may check either, both, or neither:
   • "I agree to receive Two-Factor Authentication (2FA) text messages from AXVOR at the phone number provided above."
   • "I agree to receive Application Notifications via text messages from AXVOR at the phone number provided above."
4. Click Save.

Next to the boxes, the portal shows this notice and links to the Privacy Policy and these SMS Terms & Conditions: "Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent is not a condition of employment or purchase."

We do not send these text messages unless you have checked the matching box and saved your profile. Consent to one type of message does not give consent to the other.

3. Message frequency

Message frequency varies. If you consent to 2FA text messages, you receive a message each time a verification code is needed, for example when you sign in. If you consent to Application Notifications, you receive a message when there is portal activity that applies to your account. The more you use the portal, the more messages you may receive.

4. Message and data rates

Message and data rates may apply. These charges come from your mobile carrier under your own plan. Contact your carrier for details about your plan. AXVOR does not charge you for sending or receiving these messages.

5. Opt out and help

To stop messages

Reply STOP to any text message from us at any time. You can also use the words CANCEL, END, QUIT, UNSUBSCRIBE, or STOPALL. We will send one message confirming that you have been unsubscribed, and you will receive no further messages of that kind. You can also clear the matching box in Manage your account and click Save, or email it.support@dqstaff.com with your phone number.

If you opt out of 2FA text messages, you will no longer receive sign-in codes by text and may need to use another verification method that your organization provides.

To get help

Reply HELP to any message, or contact us using the details in Contact us.

To start again

To receive messages again, check the matching box in Manage your account and click Save. If you replied STOP, you can also reply START to the same number.

6. Carriers and delivery

Our messages are sent from a toll-free number and work on major U.S. wireless carriers. Carriers and AXVOR are not liable for delayed or undelivered messages. Delivery depends on your device, your coverage, and your carrier, and we do not guarantee that every message will arrive or arrive on time.

7. Your responsibilities

• Enter a mobile number that belongs to you, and keep it current in your profile.
• Update or remove your number if you change or give up your number so that we do not text someone else.
• Keep verification codes private. AXVOR will never ask you to share a code with anyone.

8. General terms

Privacy

Our Privacy Policy explains how we collect, use, and protect your information, including your phone number.

Service changes

We may change, suspend, or end the messaging program at any time. We will stop sending messages promptly if you opt out.

Disclaimer and liability

Messages are provided "as is." To the fullest extent permitted by law, AXVOR is not liable for indirect, incidental, or consequential damages arising from delayed, missed, or inaccurate messages.

Changes to these Terms

We may update these Terms from time to time. The effective date at the top shows when they last changed. If you keep your consent in place after an update, you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of Michigan and applicable federal law, without regard to conflict of law rules.

9. Contact us

AXVOR
Dearborn, Michigan, United States
Email: it.support@dqstaff.com